Effective Date: September 4, 2026
KB Insurance Group (“KB Insurance Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an insurance quote, communicate with us, or otherwise use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Mailing or property address
Email address
Telephone number
Date of birth
Driver and vehicle information
Property information
Insurance history
Claims history
Current or prior insurance information
Information regarding household members or drivers
Business information when requesting commercial insurance
Other information necessary to obtain insurance quotes, provide insurance services, or service an insurance policy
Depending on the type of insurance requested, additional information may be necessary to obtain an accurate quote or determine eligibility.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies or similar technologies.
2. How We Use Your Information
We may use information we collect to:
Provide insurance quotes and insurance-related services
Submit information to insurance carriers, wholesalers, managing general agencies, insurance marketplaces, or other insurance providers when necessary to obtain quotes or coverage
Assist with applications, policy issuance, renewals, endorsements, cancellations, claims, and other policy servicing
Communicate with you regarding quotes, policies, products, services, or requests
Verify information and determine insurance eligibility
Improve our website, services, and customer experience
Maintain business and transaction records
Prevent fraud or unauthorized activity
Comply with applicable laws, regulations, licensing requirements, legal processes, or governmental requests
3. Sharing of Information
KB Insurance Group does not sell your personal information to third parties for monetary consideration.
We may share information when reasonably necessary to provide insurance services, including with:
Insurance carriers
Managing general agencies and wholesalers
Insurance rating and quoting platforms
Insurance service providers
Inspection, underwriting, claims, or policy servicing companies
Technology and website service providers
Government agencies, regulators, or law enforcement when legally required
Other parties with your authorization or as permitted by law
Information provided to an insurance carrier or other insurance provider may be subject to that organization’s own privacy policy and information-handling practices.
4. Consumer Reports and Insurance Information
In connection with an insurance application or quote, insurance carriers or other authorized parties may obtain consumer reports or insurance-related information where permitted by law. These may include motor vehicle records, claims history reports, insurance scores, property information, loss history, or other reports used for underwriting and rating purposes.
The availability and use of such information depends on the insurance product, carrier, and applicable law.
5. Cookies and Website Analytics
Our website may use cookies, analytics technologies, and similar tools to understand website traffic, improve functionality, and enhance the user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
6. Communications
If you provide your telephone number or email address, we may use that information to respond to your inquiries and communicate with you regarding insurance quotes, applications, policies, renewals, or other services you request.
Where required by law, marketing communications will include applicable opt-out methods.
Providing a telephone number does not, by itself, authorize communications that would otherwise require separate consent under applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through our website.
8. Third-Party Websites
Our website may contain links to insurance carriers, partners, affiliates, service providers, or other third-party websites.
KB Insurance Group is not responsible for the privacy practices, security, accuracy, or content of third-party websites. Visiting a third-party website is subject to that website’s own privacy policy and terms.
9. Partners and Affiliates
Our website may identify or provide links to businesses or organizations that we consider partners, affiliates, or useful resources.
Unless specifically stated otherwise, the inclusion of a third party on our website does not constitute a guarantee, warranty, or endorsement of that party’s products or services.
KB Insurance Group may maintain business relationships with certain third parties. Any referral or other arrangement will be handled in accordance with applicable insurance laws and regulations.
10. Children’s Privacy
Our website and insurance services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.
Information concerning minor household members may be provided by a parent, guardian, policyholder, or applicant when reasonably necessary for insurance quoting, underwriting, or servicing purposes.
11. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and insurance records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.
12. Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before processing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
The effective date displayed at the top of this Privacy Policy indicates when the policy was most recently updated.
14. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
KB Insurance Group
Phone: (214) 984-0734